Shipping policy

Shipping Policy

At Jolly’s Farmstand and Jolly's Mill Pond Farm, we prepare every order with care. Please review the shipping information below before placing your order.

Order processing
Orders are typically processed within 2-3 business days. Processing times may be longer during busy seasons or around holidays. Processing time is separate from the time your package spends in transit.

Where we ship
We currently ship to the continental United States. Currently, we’re unable to ship to Alaska, Hawaii, or internationally. 

Shipping options and costs
Available shipping options and costs are shown at checkout. Delivery estimates are 7 business days. This timing is not guaranteed and may vary based on your location and carrier.

Tracking
When tracking is available, we’ll send the tracking details to the email address provided with your order.

Delays and delivery issues
Carrier delays, weather, and other events outside our control can affect delivery times. If your order hasn’t arrived 2 business days after its estimated delivery date, contact us at orders@jollysfarmstand.com and include your order number.

Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible at orders@jollysfarmstand.com. We’ll do our best to help, but we can’t guarantee changes after an order has been processed or shipped.

If your package arrives damaged or you believe it’s missing, contact us at orders@jollysfarmstand.com within one business day so we can look into it.

Questions
For shipping questions, reach us at orders@jollysfarmstand.com.