Refund policy

Return and refund policy

We want you to be happy with your order. You can request a return within 3 days of delivery for eligible items that are unopened in original packaging.

To request a return, contact us at orders@jollysfarmstand.com with your order number and the reason for your request. We’ll reply with next steps. Please wait for return instructions before sending an item back.

Return shipping: Customers are responsible for return shipping. Original shipping charges are non-refundable.

Once we receive and inspect your return, we’ll let you know whether it’s approved. Approved refunds will be issued to your original payment method within 2 business days. Your bank or card provider may take additional time to post the refund.

If your order arrives damaged or incorrect, contact us at orders@jollysfarmstand.com within 1-2 business days of delivery and include your order number and photos, if possible.

Items that can’t be returned: Perishable, custom-made, or final-sale items.